Support

We help further!

Support for your requests

To ensure that everything is always up and running with your applications,
REFUdrive offers you accompanying support in every project phase.

From the joint conception of your solution to implementation and commissioning to maintenance, repair and provision of required spare parts. The REFUdrive team is there for you - expertly and personally. Our customer centre can be reached by telephone from Monday to Thursday from 8 a.m. to 5 p.m. and on Fridays from 8 a.m. to 4 p.m.

 

Complaint necessary? We are here.

Unfortunately, despite the best development and control, devices are sometimes subject to defects. If you would like to report a service case to us, please use the form below (please note our GTC's). Please fill in all required fields as completely and accurately as possible. This is the only way we can process your request quickly and effectively.

Your company
Contact person
Failure description
Installation

SERVICE IS VERY
IMPORTANT TO US

// Repair Center
// Field service
// Commissioning and maintenance
// Spare parts service

For us, after the purchase is before the purchase. That's why our service continues afterwards. Whether you have questions about maintenance, spare parts or other professional and technical issues - our experienced service team is at your side and offers you a solution tailored to your needs.  With short response times, we offer you reliable and competent advice - "just in time".